Privacy Policy for NorthernSME

Effective Date: 30th April 2026

Licensed Entity:
NorthernSME @ Dynamic Money Sdn. Bhd.
KPKT Licensed Money Lender (Malaysia)
License No.: WL7521/07/01-3/250626

1. Introduction

NorthernSME (“we”, “our”, “us”) is operated by Dynamic Money Sdn. Bhd., a licensed money lender regulated under the Moneylenders Act 1951 by the Ministry of Housing and Local Government (KPKT), Malaysia.

We are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services.

2. Types of Personal Data We Collect

Full name, NRIC/passport number, date of birth, gender, nationality
Phone number, email address, residential address
Income details, employer/business information, bank account details, credit-related data
IP address, device and browser data, website usage behavior
Identification documents, payslips, bank statements, and business documents for SME applicants

3. Purpose of Data Collection

Processing and evaluating loan applications
Identity verification and fraud prevention
Creditworthiness assessment, including checks with CCRIS/CTOS where applicable
Compliance with KPKT licensing requirements and Malaysian laws
Loan management, repayment, and collections
Customer support and communication
Internal audits and record-keeping
Improving our services and website

4. Regulatory Compliance (KPKT)

As a licensed money lender under KPKT, Dynamic Money Sdn. Bhd. operates under License No. WL7521/07/01-3/250626 and complies with the Moneylenders Act 1951 and all applicable regulations.

We may be required to collect, verify, retain, and disclose certain personal data for regulatory, audit, legal, or enforcement purposes.

5. Legal Basis for Processing

Your consent
Contractual necessity, including loan applications and loan agreements
Legal obligations under Malaysian law
Legitimate business interests

6. Disclosure of Personal Data

We may disclose your personal data to:

Government authorities, including KPKT, Bank Negara Malaysia, and law enforcement agencies
Credit reporting agencies, including CCRIS and CTOS where applicable
Legal advisors, auditors, and compliance consultants
Financial institutions and payment processors
IT service providers and data processors
Debt collection agencies, where applicable and lawful

We do not sell or rent your personal data to third parties.

7. Data Security

We implement appropriate safeguards, including SSL encryption, secure databases, restricted access, internal confidentiality controls, regular monitoring, and system updates.

However, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain your personal data for as long as necessary for your loan relationship, legal and regulatory compliance, audit purposes, dispute resolution, and enforcement.

When no longer required, your personal data will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

9. Your Rights Under PDPA

You have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Withdraw consent, subject to legal or contractual limitations
Request deletion where applicable
Limit the processing of your personal data

10. Cookies

Our website may use cookies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings, although some website features may not function properly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

12. International Transfers

If your personal data is transferred outside Malaysia, we will take reasonable steps to ensure that appropriate safeguards are in place and that such transfers comply with the PDPA.

13. Contact Information

For any privacy-related inquiries, please contact:

Dynamic Money Sdn. Bhd.
KPKT Licensed Money Lender
License No.: WL7521/07/01-3/250626
Website: https://northernsme.com
Email: hello@northernsme.com
Phone: +60176785998
Address: 188, Vantage Desiran Tanjung, Tanjung Tokong, Seri Tanjung Pinang 11200 Penang

14. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

15. Consent

By using our website or services, submitting your information, or applying for financing with us, you consent to the collection, use, disclosure, and processing of your personal data in accordance with this Privacy Policy.